Medicine App Design

Medicine App Design

MyChart is a healthcare app that allows patients to manage appointments, access medical records, and communicate with healthcare providers

MyChart is a healthcare app that allows patients to manage appointments, access medical records, and communicate with healthcare providers

My Role

As the sole UX/UI Designer, I led the end-to-end redesign of the MyChart mobile app. I handled research, user flows, wireframes, visual design, and developed a unified Design System. I also created interactive prototypes and validated solutions through user testing. The goal was to make healthcare management simple, accessible, and stress-free.

As the sole UX/UI Designer, I led the end-to-end redesign of the MyChart mobile app. I handled research, user flows, wireframes, visual design, and developed a unified Design System. I also created interactive prototypes and validated solutions through user testing. The goal was to make healthcare management simple, accessible, and stress-free.

I made managing your health simple and intuitive for millions of MyChart users

I made managing your health simple and intuitive for millions of MyChart users

Problem Statement

My analysis of the MyChart application and user feedback revealed several critical issues preventing patients from effectively managing their healthcare:

• Confusing navigation made it difficult to find key features like appointment booking, test results, and prescriptions.

• No quick access to important updates—users had to search through multiple screens to find upcoming appointments or medication reminders.

• Unstructured presentation of prescriptions and lab results, leaving patients unclear about their health status and treatment plans.

Major opportunity

Simplify healthcare management and create an intuitive, empathetic digital experience

Simplified Appointments

As part of the MyChart redesign, I simplified the navigation and introduced convenient calendar widgets to help users track their upcoming appointments. I also implemented a structured medication list with doctors' prescriptions, making it easy for patients to manage their treatment and access important information in just one click.

Overarching problem

Overarching problem

Improving healthcare management through

a user-centered experience

Improving healthcare management through a user-centered experience

Design Solutions

1. Intuitive and Streamlined Navigation

I developed a clear and simple navigation structure, ensuring that the most critical features are accessible within one or two taps.


The redesigned home screen provides

a consolidated view of upcoming appointments, medication reminders,

and recent test results.

The Design

Unified Interaction Design

On the homepage, you can quickly view your test results, recent appointments, and current medications. You’ll also find your doctor’s prescriptions and recommendations from past visits, making it easy to stay informed. Plus, you can instantly message your doctor if you have any questions.

Delete and Archive Messages

Make a swipe and you can delete your message history with the doctor or archive it.

Completed Visits

You can also view completed visits to the specialists. You can see the recommendations of the doctor in the admission card. Select the date you have an appointment with the doctor and you will see all scheduled appointments for that day.

Tablets

In the Medications section, you can see the doctor's prescriptions.

Appointment Type

Now you can easily make an appointment with a doctor. Just choose the right specialist, date and time of the appointment.

Test Results

An important section of the application, where you can find out in detail information about your state of health and about each analysis separately.

Phone and Video calls

All recordings of your conversations are recorded and you can listen to them later

The Results

40%

Reduction in user task time through simplified navigation and intuitive user flows.

60%

Faster communication with healthcare providers via optimized chat and call features.

35%

Increase in user engagement, particularly among users aged 50 and above.

50%

Decrease in appointment booking errors with clearer scheduling and confirmation screens.